Community Indicators for Your Community

Real, lasting community change is built around knowing where you are, where you want to be, and whether your efforts are making a difference. Indicators are a necessary ingredient for sustainable change. And the process of selecting community indicators -- who chooses, how they choose, what they choose -- is as important as the data you select.

This is an archive of thoughts I had about indicators and the community indicators movement. Some of the thinking is outdated, and many of the links may have broken over time.

Thursday, March 29, 2007

Public Performance Measurement Reporting Network

I received this announcement that I thought I'd pass on to whomever might be interested:

I am writing to invite you to join the new Public Performance Measurement and Reporting Network that is being launched by our National Center for Public Performance in partnership with the Alfred P. Sloan Foundation.

Your free membership in the Network will provide extensive resources for public sector performance measurement and reporting. This unique website provides access to performance measures, performance reporting models, case studies, government documents, articles, books, conferences and other resources. A listserv, e-newsletter and national/regional conferences will connect members of the network and encourage queries and ongoing dialogue. Government's stakeholders, in particular managers, citizens and elected officials, as well as academics, non-profit organizations and students of government, will find the Network to be a substantial, timely and dynamic resource.

For more than three decades, the National Center has advocated performance measurement and reporting as the means to more efficient, effective and participatory government. This Network links to all of the National Center's work in this area: the journal Public Performance and Management Review, a Performance Measurement System for Municipalities, books, articles, reports, an Online Public Performance Measurement Certificate, conference proceedings, etc.

Please visit to register for a free membership, and please forward this letter to other interested individuals. (Note: Free membership is not simply an introductory offer. There will never be a charge for membership in the Network.)

Sincerely yours,

Marc Holzer, Ph.D.
Dean, School of Public Affairs and Administration Rutgers University- Campus at Newark

When I visited, I found a number of useful resources, including this article: "Comparing Measures of Citizen Trust and User Satisfaction as Indicators of Good Governance: Difficulties in Linking Trust and Satisfaction Indicators." It's worth checking out. (I haven't gotten the registration to work yet, but we'll see if time helps.)


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