Two-Part Webinar on Supplemental Poverty Measure

The U.S. Census Bureau has announced plans to develop a supplemental poverty measure based on recommendations by the National Academy of Sciences. This modern assessment of deprivation will be released initially in the fall of 2011 and will be used alongside the official poverty measure, developed half a century ago.


The webinar series is co-sponsored by the Brookings Center on Children and Families, the Half-in-Ten Campaign, the New America Foundation, the National League of Cities, and Spotlight on Poverty and Opportunity.

Together, the two webinars are designed to provide a thorough review of the supplemental poverty measure. You are strongly encouraged to register for the two webinars. Both webinars are free.

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A Supplemental Poverty Measure: What It Will and Won't Do

Learn why a new poverty measure is needed and how the supplemental poverty measure will compare to the official poverty measure. Find out how the poverty threshold for each measure will differ. Hear what role Congress will play.

When: Wednesday, April 14, 2-3 p.m. (ET)

Moderator: Michael Laracy, Annie E. Casey Foundation

Speakers: Arloc Sherman, Center on Budget and Policy Priorities

Indivar Dutta-Gupta, House Committee on Ways and Means,

Subcommittee on Income Security and Family Support

Annette Case, Strategies to Eliminate Poverty, The Seattle Foundation

Register here for A Supplemental Poverty Measure: What It Will and Won't Do: http://org2.democracyinaction.org/o/5728/p/salsa/event/common/public/?event_KEY=20706 .

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Behind the Scenes: Adopting a Supplemental Poverty Measure


Hear from the top about what the Obama Administration's key issues are and how the process will work. Find out why the supplemental poverty measure gets and deserves support across the political spectrum. Learn about state and local efforts to adopt more accurate measures of poverty.

When: Wednesday, April 21, 2-3 p.m. (ET)

Moderator: Clifford Johnson, National League of Cities

Speakers: Rebecca M. Blank, U.S. Department of Commerce

Ron Haskins, Brookings Institution

Mark Levitan, New York City Center for Economic Opportunity





Register here for Behind the Scenes: Adopting a Supplemental Poverty Measure: http://org2.democracyinaction.org/o/5728/p/salsa/event/common/public/?event_KEY=20707 .

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Free PPMRN/GASB Webinar

Share your comments on the Proposed GASB SEA Guidelines

Tues., Oct. 20 12:30-2:30pm (ET)The Public Performance Measurement and Reporting Network (PPMRN) will host a FREE online webinar / audio-conference featuring members of the Governmental Accounting Standards Board (GASB) team who will answer questions about the Proposed Voluntary Service Efforts and Accomplishments Reporting Guidelines.

PPMRN hopes to encourage wide participation and to provide constructive feedback to GASB on the content of this proposal. Please pass this information along - participants do not have to be PPMRN members.We ask that participants read and be familiar with the entire document prior to the webinar.For more information about this webinar, including a link to the document and instructions on how to register for this free event, please visit the PPMRN website at: http://www.ppmrn.net/resources/articles/5749.

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Are your Community Indicators making a difference?

Yesterday I led a lunchtime conversation via webinar on the question, Are your community indicators making a difference? The webinar was sponsored by the Community Indicators Consortium and was a members-only event, and I know several dozen of you were disappointed in not being able to attend. I thought I'd summarize my notes for both the attendees and those who missed the event, and continue the conversation. (Plus you ought to join CIC to not miss out on their next webinar!)

For the webinar, I'm speaking from the experience of an organization that is currently working on its 25th annual community indicators report. We've seen a generation of community leaders who have stepped into leadership roles that have always had our indicator reports there to guide them. Along the way, we've learned a little bit (through many trials and lots of errors!) about how to tell if your indicators are being effective.

I tried to organize my remarks this way:

One topic: Measuring the effectiveness of your indicators project

Two key questions: Who is your intended audience and what are your intended results?
Three meta issues: Design, Timing, and Source

Five areas to measure results

(I know there's no four. Feel free to chime in with what I missed.)

Let's jump to the two key questions: intended audience and intended results. Defining your audience is not easy work, but it is critical forthe rest of the discussion. Are you producing your indicators for elected officials? For public officials (the non-elected ones behave differently than those who need to campaign for their positions)? For community activists? For statisticians and data professionals? For chambers of commerce and business groups? For United Ways, community foundations, or other funders of non-profits? For grantwriters? For non-profit organizations and service providers? For everyday citizens? For students? For the media?

You may want everyone to use your indicators. I know the world would be a better place if everyone read and internalized every report I produce. But who is/are your primary audience?

And what do you want them to do with the indicators? Possible intended results include:

• Inform/ educate/ raise awareness
• Build shared priorities
• Shape decision-making
• Influence budget allocations
• Define public policy
• Inspire action
• Demand accountability
• Measure performance/outcomes

And there are more possibilities. Before we can deal with the big question -- are your indicators making a difference -- we have to be able to answer these two key questions -- who do you want to do what with your data.

In my organization in Jacksonville, the question of indicator effectiveness is driven by a Model of Community Improvement. It's our "theory of change" that explains why we do indicators and what we hope to accomplish with them. I'll include the model below:

Briefly, we suggest that change begins when we identify what change we want -- we create a vision for the future, based on our shared values in a community. (I know we like to think data are objective, but every indicator we include in our reports is a value judgement, as is every include we don't include. Every desired direction in a trend line is a value judgement. Go ahead and begin by articulating the values, instead of assuming implicit agreement on them.)

In order to know where we are as a community in relationship to that vision, we develop indicators. These community indicators then help us determine where we are falling short, what our priorities for action are, and inform the research, planning, and strategizing processes. The indicators themselves don't tell us what to do -- they are descriptive, not prescriptive. They do tell us where we need to do something, and we suggest that indicators be accompanied by planning processes to determine what to do about the indicators that fall short of our desired expectations.

Plans require action, which is the next step in the model. If we can act ourselves, we do so; if we need to convince others to act, then advocacy is required to get the desired actions.

Actions have consequences; the outcomes or results of those actions then need to be assessed to see if they achieved the desired results. Here is where our indicators come into play again -- are we closer to where we want to be? Based on the indicators, we can determine if we need to reshape our vision, adjust what we're measuring, or go back to the drawing board and develop new plans.

Indicators play two critical roles in our model for community change -- they identify priorities for action, and they assess the results of that action. In order to measure the effectiveness of our indicators, then, we measure how well they serve both of those functions.

This isn't the only possible theory of change, of course. Yours might be quite different. But detemining indicator effectiveness has to include some thinking about the model you're using in applying those indicators. Why are you measuring indicators? What difference do you want your community indicators to make?

That moves us from our two key questions to our three meta issues: design, timing, and source.

By design, I mean simply presenting the information so that your intended audience can use it to achieve the intended results. We don't think about design that way, I'm afraid. We look at what looks cool, what our peers are accomplishing, and what we like to see. We want to present our data in the most impactful way possible -- but many times, we're thinking about what is most impactful to us. And we tend to be different than our targeted audiences.

Elected officials, for example, tend to want the information presented clearly on one printed page in their hand when they need it. Researchers want more detail. Grantwriters need different kids of data break-outs. Regular citizens need something that's not so intimidating and doesn't make them feel like they're back in math class. Your design has to meet the needs of your audience in a way that allows and encourages them to use the information to achieve the desired outcomes. (On the webinar, I shared a quick succession of a series of indicator reports, both print and web-based, to show the wide variety out there. If you've been reading this blog, you've seen the examples and many more. Not every report needs to look alike -- but to work, they have to meet the intended audience where they are!)

By timing, I mean three things: time of year, update frequency, and data relevancy. The report needs to coincide with the decision cycles it hopes to influence, and the information in it needs to be current enough to influence action. For example, one of our intended audiences is our local United Way's resource allocation team. They need the information in our report to inform their decisions in allocating money to different programs. The report needs to be available before they meet, but not too far before they meet because the information in the report needs to be as current as possible. They make decisions on an annual basis, so to institutionalize the indicators in the decision-making cycle the indicators need to be updated annually. If your indicators are out of sync with your intended audience, they won't be used to achieve your intended results -- they become an interesting curiosity, not a decision necessity.

By source, I'm talking about who you are as an organization. When you publish your indicator report, is it seen as trusted information from a trusted place? Take a moment for some painful introspection. In general, data from advocacy organizations are not trusted by people without a shared belief in the cause. If your mission is to tell people to put children first, and you issue a report with indicators in it that say children should come first, your organization values will cloud the usefulness of that data. Your indicators will not be used by people who don't already believe children should come first.

How open and transparent is your indicator selection process? Who determines which indicators are chosen? Does the community know why you're measuring what you do? How open and transparent is your data review process?

Sometimes we have to choose our role in the community. It is remarkably difficult to be the trusted neutral source for information AND the community advocate for a single position. It almost never works to try to be both.

Once we have dealt with these issues, we can look at how we measure ourselves and the effectiveness of our indicators. There are at least five different areas in which we can look at effectiveness:

• Explicit use of indicators in information sharing. By this I mean the number of times your indicators are used by other people (media, public officials, other organizations, your intended audience) in talking about the issue. For example, we have been able to track not just the media coverage of our report releases, but the way the indicators have been used over the course of a year to talk about issues, to justify positions, or to advocate for a cause. If the intended result is to raise awareness, you can track how the indicators are being used for that purpose and how often your reported is cited, linked to, or quoted.
• Explicit use of indicators in decision-making. We find in whereas clauses and in public debates the use of our indicators in making key decisions. Sometimes we are asked to present the data to a decision-making body. Sometimes the indicators are cited in justifying decisions. Sometimes people will come to us and thank us for having the indicators available which helped them prevail in a political decision or in receiving a grant. If your intended result is to influence decision-making, track these. We also survey our intended audience and ask them about how they have used the indicators in their decision-making.
• Institutionalization of indicators in decision-making. This is where the process of making decisions are built with the data report in mind. This is an important outcome we work towards. This can include policy and budget decision-making, but it can embrace many other things. Our local Leadership Jacksonville program builds its curricula for its four leadership programs with our indicators in mind -- all participants receive a copy of the report, and they are encouraged to use the indicators to better understand the community. Think about who you want to use the indicators, and in what fashion, and then help them design their processes with the indicators as a fundamental/necessary piece of that process. Remember the issue of timing!
• Cross-disciplinary/cross-institutional priority-setting and collaboration around identified issues. Your indicators can help set the community agenda. What priorities have you identified? Who has embraced those priorities? More importantly, who has stepped out of their silo or comfort zone to step up to a shared community priority identified by your indicators? In our case, we pay attention when the indicators are used by our Chamber or Mayor to tackle an issue that's not traditionally their focus or responsibility, or when multiple groups join together in a common cause identified by the indicators. That's a desired result, and we note that activity.
• Improvements in the indicators themselves. Your measure indicators that you want to improve. They're important, or else you wouldn't measure them. Our model for community improvement demands that we pay attention to what the indicators are telling us -- are we moving closer to the desired goals? If none of your indicators are getting better over an extended period of time, then your report isn't being effective in motivating change.

That's a summary of what we talked about in the webinar. I'm interested in your comments and suggestions to continue to conversation.

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Webinar: Are your community indicators making a difference?

I'm going to be putting on a Webinar for the Community Indicators Consortium on Thursday, June 25, 2009, from 12:00 PM - 1:00 PM EDT. This one is just for the members of CIC, so if you'd like to attend but are not a member, please consider joining.

The title of the webinar is: "Are your community indicators making a difference?"

This will be a conversation about how to measure the results of your community indicators project (CIP) and the key design elements that increase a CIP's effectiveness and impact. Here's what they're saying about the webinar:

Ben Warner, Deputy Director of JCCI, will lead the dialogue, beginning with his insights learned from JCCI's 25 years experience in annual community indicator reports. Bring your questions and your experience to the table June 25th from 12-1pm EDT.

After you register you will receive a confirmation email with information about signing into the meeting.

Note that CIC Lunchinars are currently only open to CIC members. If you are interested in becoming a member, see the Join CIC section of our web site at www.communityindicators.net.

I hope you can join us.

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Webinar: DataSpeak: New Findings from the 2007 NSCH

Here's an announcement of a webinar on on children's health data you might want to attend:

DataSpeak: New Findings from the 2007 NSCH

The MCH Information Resource Center, funded by the Maternal and Child Health Bureau at the Health Resources and Services Administration (HRSA), is pleased to announce the next program in the DataSpeak Series: "New Findings from the 2007 National Survey of Children's Health (NSCH).

"This will be one of the very first presentations on the results of this important survey. The NSCH, funded and directed by MCHB, administered by the National Center for Health Statistics and disseminated on the Data Resource Center website, examines the physical and emotional health of children from birth through 17 years of age. Emphasis is placed on factors that may be related to the well-being of children, including medical homes, family interactions, parental health, school experiences, and neighborhood safety.

This Web conference will provide an overview of the survey methodology, discuss potential applications of the survey as well as selected findings, and provide information about accessing National- and State-level survey data online and highlight key State-level survey results.

Details and Registration
This program will take place on Tuesday, June 2, 2009, 2:00 - 3:00 p.m. ET (1pm Central, 12noon Mountain, 11am Pacific). For full program details, please visit the MCHIRC Web site at: http://www.mchb.hrsa.gov/mchirc/dataspeak/events/2009/0602/index.htm

To register for this event, please go to DataSpeak registration at:http://www.mchb.hrsa.gov/mchirc/dataspeak/register.htm

When you register, you will receive the details on how to participate in the Web conference. There is no cost to participate in this program.If you have any questions at all, please contact MCHIRC at mchirc@altarum.org , or 202-842-2000.

About the Data Resource Center
The CAHMI Data Resource Center (DRC) website is a user-friendly and interactive resource that offers users immediate access to standardized results from the NSCH and the National Survey of Children with Special Health Care Needs datasets. The overarching goal of the DRC is to advance evidence-based program planning, evaluation, policy and advocacy. DRC users can view state-level summary profiles, generate rankings across all states, and interactively produce downloadable tables and graphs. The DRC website also provides tools and resources to help users learn about, interpret and present data findings. The website is designed to meet the needs of people with data skills of all levels - from beginning to advanced. Expert help from DRC staff is readily available by email: cahmi@ohsu.edu or phone: (503) 494-1930.

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TODAY: Results Scorecard Demo

If you haven't signed up yet for the Results Scorecard software demonstration, you're running out of time. The demonstration will be today, Tuesday, April 14, from 12:00-1:30 p.m. EST. Go to ResultsLeadership.org for more information and for the link to sign up for the webinar.

The tool is intended to provide you with the ability to see the "big picture" for community well-being by highlighting both indicators and results.

Additional information also available at ResultsScorecard.com or by calling 301-907-7541.

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APDU Webinar: The 2010 Census: Preparations for a Complete Count

Here's a webinar many of you will be interested in. If you're not sure why you would be interested, click here for a discussion of the impact of the changes in the Census and the ACS.

The Association of Public Data Users (APDU) invites you to an online presentation,
“The 2010 Census: Preparations for a Complete Count”

When: Tuesday April 14th, 2009, 2:00 pm - 3:00 pm EDT
Who: Daniel Weinberg, Assistant Director for American Community Survey and
Decennial Census, U.S. Census Bureau

Click Here to Register (Detailed participants instructions and agenda will be sent prior to presentation.)

The 2010 Census: Preparations for a Complete Count
With the 2010 Census just around the corner, operations and preparations for a complete count in 2010 are well underway. This online presentation will provide data users with an update on key operations such address canvassing, which is the operation the Census Bureau uses to update and verify the census address list known as the Master Address File (MAF). There will also be a discussion of the Census Bureau’s communications plans and strategies for achieving a full count, obtaining a high mail return rate, and reaching hard-to-count populations.

Participants will be able to ask questions following the presentation.

APDU Contact:
Denise M. Bosmans
dbosmans [at] apdu.org
703-522-4980 x20

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Webinar: Results Scorecard

Here's some news from the good people at the Results Leadership Group that you might appreciate:

We are excited to announce the creation of the Results Scorecard, web-based software for Results Based Accountability (RBA). Please join us as we launch the Results Scorecard with a webinar demonstration on Tuesday, April 14, 2009 at 12pm EST.

With the Results Scorecard, leaders in the public and nonprofit sectors will accelerate the improvement of the quality of life in their communities and the performance of their agencies and programs. Importantly, the Results Scorecard aligns indicators of community well-being with organizational performance measures. A web-based tool, the Results Scorecard is easy to use and implement -- and affordable.

The Results Scorecard is the only decision software designed specifically to support the RBA methodology, described by Mark Friedman in Trying Hard is Not Good Enough (Trafford 2005). The Results Scorecard's architecture, with built-in tools and templates, is particularly useful for efficient and collaborative decision making on an ongoing basis at both the community and program levels.

Feel free to contact us at 301-907-7541 with any questions or to schedule a private demo if you can't make the webinar on April 14, 2009.

--The Results Leadership Group

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Evidence-Based Public Health

I need to pass on another blog resource for you -- Evidence-Based Public Health. For those interested in health indicators, there's a number of resources available for you.

For example, here is a series of webinars on data sources that should prove useful. You may also like this information on teaching evidence-based public health to public health practitioners. There's also some good stuff on determinants of health.

The Evidence-Based Public Health blog is run by the library director at the University of Texas School of Public Health, and is a great example of how to quickly and simply share important information with others. I'm looking for more examples of this kind of on-line conversation or resources that touch on aspects of community indicators. My hope is to draw together some of the many threads that make up community-based measurement of the quality of life in communities, and to do that we need the help of as many subject experts as possible.

Thank you in advance for passing on your favorite resources!

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Information Updates

Here's a couple of updates from stuff we've talked about earlier:

1. PolicyMap (www.policymap.com) has just added new data sets:

- Presidential Campaign Contributions as of June 20, 2008
- 4th Quarter 2007 Home Sale Statistics
- Fair Market Rents (FMR) for 2008 by bedroom size: efficiencies, 1 bedroom, 2 bedroom, 3 bedroom, and 4 bedroom units
- Area Median Incomes (AMI) for 2008 by family size (1 through 8 person families). Data includes 30%, 50% and 80% of AMI calculations

2. The Housing+Transportation Affordability Index web training session is tomorrow. Here's what you need to know to join in:

The Housing + Transportation Affordability Index: A New Way of Defining Affordability

Thursday, July 31 at 2:00 p.m. ET

The Housing + Transportation Affordability Index, developed by CNT and collaborative partner, the Center for Transit Oriented Development (CTOD), is an innovative tool that measures the true affordability of housing by including the cost of transportation associated with location. Planners, lenders, and most consumers traditionally measure housing affordability as 30 percent or less of income. The Housing + Transportation Affordability Index, in contrast, takes into account not just the cost of housing, but also the intrinsic value of place, as quantified through transportation expenses.

The latest release of the H + T Index, a project of the Brookings Institution's Urban Markets Initiative, includes an interactive mapping site which provides housing and transportation costs at the neighborhood level for 52 metropolitan areas. Additionally, other key characteristics of neighborhoods are presented, including average VMT (vehicle miles traveled), auto ownership rates, employment density, and transit ridership. Recognizing the relationship between urban form, housing site selection, and transportation costs and integrating this way of thinking into the choices and decisions made by home buyers, renters, urban and transportation planners and developers are key factors in creating and establishing true affodability in housing choices.
KnowledgePlex Expert Chats are free to attend and use Microsoft's Live Meeting Software, a small and free program you must install beforehand.

For more information or to join this Expert Chat, click here.

Try the Housing + Transportation Affordability Index website at http://htaindex.cnt.org.

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Expert Chat: Housing + Transportation Affordability Index

Upcoming opportunity from KnowledgePlex (http://www.knowledgeplex.org):

The Housing + Transportation Affordability Index: A New Way of Defining Affordability
Thursday, July 31 at 2:00 p.m. ET

A New Way of Defining Affordability: The Housing + Transportation Affordability Index, developed by the Center for Neighborhood Technology (CNT) and its collaborative partner, the Center for Transit Oriented Development (CTOD), is an innovative tool that measures the true affordability of housing by including the cost of transportation associated with location. Planners, lenders, and most consumers traditionally measure housing affordability as 30 percent or less of income. The Housing + Transportation Affordability Index, in contrast, takes into account not just the cost of housing, but also the intrinsic value of place, as quantified through transportation expenses.

The latest release of the H + T Index, a project of the Brookings Institution’s Urban Markets Initiative, includes an interactive mapping site which provides housing and transportation costs at the neighborhood level for 52 metropolitan areas. Additionally, other key characteristics of neighborhoods are presented, including average VMT (vehicle miles traveled), auto ownership rates, employment density, and transit ridership. Recognizing the relationship between urban form, housing site selection, and transportation costs and integrating this way of thinking into the choices and decisions made by home buyers, renters, urban and transportation planners and developers are key factors in creating and establishing true affordability in housing choices.

In this chat, you will have the opportunity to learn about the Housing + Transportation Affordability Index and how it can be used by planners, housing advocates and transportation agencies.

More infomation about this Expert Chat will soon be posted here.

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Webinar: Network And Infrastructure Considerations for the Next Data Center

From CrossTech Webinars:

You're invited to a Webinar Tomorrow: Network And Infrastructure Considerations for the Next Data Center

When did you last evaluate your data center's network and infrastructure? How well are you prepared for virtualization or grid computing, lower power consumption needs, different network classes of service to support software-as-a-service and VoIP, and all the other challenges being thrown at your operation? Is your network and your infrastructure ready to support the Next Data Center?

Join Chris Brogan, VP of Strategy & Technology from CrossTech Media in a lively discussion with:

• Fred Stack, Chairman ASHRAE TC 9.9 & Vice President of Marketing, Emerson Network Power Liebert Solutions
• Sanjay Khanna, Senior Product Marketing Manager, Foundry Networks
• Steve Yellen, Vice President of Product and Market Strategy, Aperture

Come learn from the experts, and learn where your data center might need their help, register now for this FREE webinar, part of the CrossTech Connect Information Series™.

Network And Infrastructure Considerations for the Next Data Center Webinar is scheduled for:
Tomorrow, July 15, 2008 at 2:00 PM EDT

Webinar Details
Date: Tuesday, July 15, 2008
Time: 2:00 PM EDT
Cost: FREE to attend
Don't Wait: Register Now

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A Governing Webinar

Here's an announcement of a webinar on government performance measurement and community indicators:

Making the Connection: Government Performance and the Quality of Life
Join Governing's Jonathan Walters for a special web seminar on this topic, on Wednesday, April 29th at 1:00 p.m. ET / 10:00 a.m. PT.

Governing Webinar When and Where:
Making the Connection: Government Performance and the Quality of Life.
Date: Tuesday, April 29th
Time: 1:00 p.m. ET / 10:00 a.m. PT
Duration: 1 hour
NO FEE

Do you sometimes wonder whether your hard work – and what you accomplish – really contributes to a better life for your fellow citizens? Learn how some communities are making real and meaningful connections between government performance and the quality of life in their cities, counties and states.

Walters will talk with Rita Conrad from the Oregon Progress Board, which has for more than two decades been working to link government action with statewide livability indicators. They'll be joined by Kathy Carter, now community relations director for Washoe County, Nevada and formerly the head of her region's long-running livability initiative, along with Dawn Farr of the Oregon Legislature's Fiscal Office and Jeff Tryens, Conrad's predecessor at the Progress Board.
You’ll get an inside view of the work these efforts take -- and the results they hope to – and sometimes do – produce. You’ll have a chance to ask your questions about their experiences – and how they may apply to your community and your government.

You'll learn:

• How livability indicator projects are beginning to influence public policy;
• How and why public officials are starting to embrace community indicators; and
• How these indicators can serve as a rallying point for building cooperative, public/private initiatives in areas beyond government's reach.

Register today to join Jonathan Walters and his guests, your colleagues, in this discussion.
Before you join, be sure to read (or re-read) Walters' article "Add to Wish List" in the April issue of Governing.

Speakers:

• Jonathan Walters, Columnist, Governing Magazine
• Rita Conrad, Executive Director, Oregon Progress Board
• Dawn Farr, Legislative Analyst, Oregon Legislature's Fiscal Office
• Kathy Carter, Community Relations Director, Washoe County, Nevada, and former President, Truckee Meadows Tomorrow
• Jeff Tryens, former Executive Director (1995-2004), Oregon Progress Board

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Balanced Scorecard Resources (and new project hint)

Posts have been a little slower lately -- I'm working on a project that should be of interest to the blog readers here, and am looking forward to when it can be brought into beta testing and I can invite all of you to participate. (If any of you are interested in helping in the alpha stage as we deal with site design, please drop me a line.)

In the meantime, I've been talking with the good folks at http://www.activestrategy.com/. (Here's a shout out to Heather Smith!) They have some interesting free webinars on performance improvement, geared largely to private sector and government applications.

They invite the people on this blog to check out their archived webinars -- there's some interesting information available there.

They're providing an intermediate webinar on February 6 for people already familiar with building Balanced Scorecards. They're also doing one on how to leverage the Balanced Scorecard framework within their software, and finally one about BSC in hospitals. He tells me that a public sector webinar probably won't be scheduled until April.

They also have educational seminars coming up this year - the first is in LA, with a general track and a healthcare track. Their first seminar with a public sector track will be in Nashville in September. The information is located here:
http://www.activestrategy.com/events_and_news/seminars/index.aspx.

They also have a blog with a public sector category:
http://www.strategyexecutionblog.com/ese_in_government/index.html.

Take a look and see if this helps meet your needs. Let me know what you think. If you have other resources you'd like the blog audience to know about, drop me a line.

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