Audio Conference on Government Performance Measures

The Association of Government Accountants (AGA) is providing an audio conference called Using Performance Measures to Manage Government Services on July 15, 2009. It's a little pricey, but I thought I'd pass it along. From their website:

AGA is pleased to announce its latest audio conference on using performance measures to improve operations.

Accountability. Transparency. Measurement. These are the buzzwords of the day, but the expectations are real that citizens are expecting governments to be efficient and effective. Collecting good data does not improve government operations, however. What improves operations and service delivery systems are the discussions, analyses of the information, and point/counterpoint debates that focus directly on making changes. A new research project, Using Performance Measures to Improve State and Local Governments’ Service Delivery, will determine the extent to which performance measures are being used in government to improve services, regardless of the level of government. The project will follow up with successful practices in applying these techniques to achieve performance goals and provide quantifiable value.

Join Harold (Hal) I. Steinberg, CGFM, CPA, lead researcher and former first Deputy Controller/Acting Controller, Office of Federal Financial Management, Office of Management and Budget, and two government experts who will share their failed attempts and successful experiences.

Please join us for two hours of lively discussion about this important and timely topic. In addition to the speakers’ commentary, 20 minutes will be set aside so participants can ask the speakers questions and share their own experiences.

Date: Wednesday, July 15, 2009

Time: 2 – 3:50 p.m. Eastern Savings Time

Learning Objectives: To learn how the use of performance measures can improve the efficiency and effectiveness of government

Prerequisite: Basic knowledge of performance measures

Advance Prep: None required

CPE: Two credits

Field of Study: Management Advisory Services

Cost: $249 per site (UNLIMITED ATTENDANCE) if you register on or before Friday, July 10, 2009 and $299 thereafter. SPECIAL PROMOTION: Government agencies and CPAG members who register five or more offices will receive a 20 percent discount ($200 per site)