Community Indicators for Your Community

Real, lasting community change is built around knowing where you are, where you want to be, and whether your efforts are making a difference. Indicators are a necessary ingredient for sustainable change. And the process of selecting community indicators -- who chooses, how they choose, what they choose -- is as important as the data you select.

This is an archive of thoughts I had about indicators and the community indicators movement. Some of the thinking is outdated, and many of the links may have broken over time.

Monday, May 19, 2008

Job Opening: East Baltimore Revitalization Project

Here's a job opening some of the readers might be interested in:

Director of Data Management

Department: Office of Executive Vice President
Report to: Executive Vice President & COO

The East Baltimore Revitalization Project is an ambitious plan to reverse historic trends and, over the next decade, transform the disinvested East Baltimore neighborhood into a healthy and thriving community. The economic driver for the project is the development of a privately owned biotechnology center that would leverage business opportunities from the medical research capacity of Johns Hopkins Institutions and revitalize the surrounding neighborhoods by creating an estimated 6,000 new jobs, up to 1,200 new and rehabilitated residential units, a new community school and recreational facilities, public open space, and new retail uses along the existing business corridors. In early 2002, a non-profit organization, East Baltimore Development Inc. (EBDI), was established to manage the project. EBDI is governed by a Board of Directors comprised of civic, business, government, philanthropic, and community leaders.

Creating and sustaining a mixed income community has been a driver of the equitable development planning undertaken by EBDI, which focuses on workforce development strategies, on ensuring the availability of affordable family housing options along with those that will attract new middle income residents, on planning for the creation of high performing neighborhood schools to attract and retain families, and on family-friendly land use and facilities planning.

Job Objective
This position requires someone with a combination of training, skills, and experience in social research and data analysis. Also required are skills and experience in database development and management and community participatory research. The ideal candidate will be a highly proficient research analyst experienced in the use of standard social research software and relational databases. He or she will also be expected to learn, utilize, and maintain EBDI’s Efforts to Outcome (ETO) data base supported by Social Solutions. Knowledge and experience with GIS software is a plus.

Tasks and Responsibilities:
The duties of the Director of Data Management are varied, challenging and integral to the work of EBDI’s management of the day to day work, policy agenda, as well as its focus on the strategic use of data by non-researchers, including program operators, policy advocates, and community-based organizations. Tasks and Responsibilities of the Director of Data Management will include:

1. Helping to build EBDI’s capacity to use data for management, results, and planning by ensuring that EBDI is collecting sufficient data to document its accomplishments, evaluate its work, and report to program staff, funders and the public.
2. The responsibility for maintaining EBDI’s databases, providing on-demand requests for data, data analyses and research.
3. Serving as the liaison with and manager of EBDI’s software development contractor.
4. Serving as the liaison with EBDI’s evaluation contractor.
5. Managing and keeping current EBDI’s databases that utilize the ETO system to compile and report statistical data for each department. He or she will serve as EBDI’s overall systems administrator for all programs’ utilizing the ETO software.
6. Ensuring that each department has an operational relational database and overseeing all data collection across EBDI to ensure ethical data collection practices and the quality and timeliness of data entry.
7. Developing a protocol for data management and managing quality assurance.
8. Coordinating and responding to all requests for data, analyses, maps, and other information from EBDI staff, board members, the community and funders.
9. Collecting, analyzing, and interpreting social indicators drawn from administrative records, Census, surveys, and other data sources.
10. Assisting staff in interpreting and presenting data and preparing narrative descriptions of analyses and issuing timely reports that summarize EBDI’s effort (amount of work), the quality of its work (based on partner or customer satisfaction), accomplishments (goals and objectives achieved), and the difference it is having in the community (impact).
11. Conducting web searches and synthesizing quantitative and qualitative research on specific topics of interest to EBDI.
12. Working with EBDI staff to create specialized tables and graphics based on existing data products and customizing them to meet the interests and needs of EBDI departments and workgroups.
13. Conducting spatial analyses and generating maps using GIS software.
14. Perform other duties as required.

1. Master’s Degree (preferred) or equivalent experience in a social science field relevant to EBDI’s work (such as urban planning, statistics, social work, public health, economics, etc.).
2. Demonstrable experience maintaining and creating databases (Excel, SAS and Access required; knowledge of ETO and other software a plus).
3. Programming experiences a plus.
4. Data analysis and interpretation and report preparation and presentation.
5. Experience working with a diverse group of data users, including researchers and non-researchers.
6. Strong interest in work that improves conditions and outcomes for disadvantaged children, families and communities.
7. Strong quantitative and analytic skills.
8. Strong organizational skills.
9. Ability to work independently and with a team.
10. Knowledge and experience in using relational databases, such as, SQL, and GIS software
(ArcMap and/or ARMCIMS)
12. Must be skilled at working both independently and effectively in collaborative and team
Must have interpersonal skills that enable the employee to interact successfully with diverse personalities in and out of the organization.
Strong oral and written communication skills.
Strong organizational skills.

Work Environment
This position will work out of EBDI’s Community Resource Center located at 1809 Ashland Avenue in the East Baltimore Project neighborhood.

Normal working hours are 8:30 am to 5:30 pm. However, this position may involve some evening meetings with community groups and other key stakeholders.

The salary for this position will be commensurate with work experience, skills and educational background.

Cover letters and resumes should be faxed to 410-342-7442 to the attention of Maxine Norris, Human Resources Administrator; or mailed to East Baltimore Development Inc. at 1809 Ashland Avenue, Baltimore, MD 21205. Applicants may also e-mail cover letters and resumes to (Please include Attention: Maxine Norris.)


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