I'm a big fan of the book Results That Matter - Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done, by Paul Epstein, Paul Coates, and Lyle Wray, with David Swain. The website that describes the book and the concepts in it can be found here.
Charity Channel has reviewed the book -- you can find the review here. I'm excited about the concepts in the book going out to a wider audience.
Unfortunately, not being a Charity Channel subscriber, I can't read the review. Can someone tell me what it says? Thanks!
Time travelers, you have a new assignment.
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