Community Indicators for Your Community

Real, lasting community change is built around knowing where you are, where you want to be, and whether your efforts are making a difference. Indicators are a necessary ingredient for sustainable change. And the process of selecting community indicators -- who chooses, how they choose, what they choose -- is as important as the data you select.

The Jacksonville Community Council (JCCI) understands indicators and community change, with more than 25 years of producing the annual Quality of Life Progress Report for Jacksonville and the Northeast Florida region, and two decades of helping other communities develop their own sustainable indicators projects. JCCI consultants give you the information you need to measure progress, identify priorities for action, and assess results.

I'd like to talk with you personally about how we can help. E-mail me at
ben@jcci.org, call (904) 396-3052, or visit CommunityWorks for more information. From San Antonio to Siberia, we're ready and willing to assist.


Saturday, January 10, 2009

Advancing Performance Management Symposium

Advancing Performance Management

Symposium for Developing Relevant and Sustainable Performance Management Systems by Government and Nonprofit Organizations

Center for Accountability and Performance (CAP)

American Society for Public Administration

Friday, March 20, 2009

Miami, FL

The managing for results movement of the 1990s prompted public entities at all levels of governance to implement performance management activities that ensure that goals are consistently being met in an effective and efficient manner. Implementation of these measurement systems, however, revealed further challenges and complications in practice. Recent approaches have acknowledged these limitations and developed new strategies for making performance management relevant, interesting, and sustainable. The CAP Symposium brings together cutting edge strategies developed in various organizations nationwide to stimulate collaborative learning and dissemination of best practices to public sector managers and practitioners.

In this one-day symposium, nationally-renowned experts will conduct workshops and panels that will teach you how to build and sustain a relevant performance management system. In addition, you will have opportunities to network with your peers to share and compare your performance management experiences.

The symposium will consist of presentations and trainings organized around the following topics:

  • How to create a network of supporters for performance management
  • How to build management capacity that sustains performance management
  • How to integrate the newest performance measurement developments
  • How to implement a community-indicators project
  • How to adopt a community balanced-scorecard approach
  • How to use performance information to improve budget allocation

The symposium will include an opening plenary, two morning panel presentations, and four training sessions in the afternoon followed by a closing plenary. Workshop materials will be provided. An included luncheon will be co-sponsored by CAP and Rutgers University.

Space is limited to 150 participants.

Who should attend?: Federal, State and Local government employees, nonprofit employees, government consultants, and public administration faculty members and students who are interested in Managing for Results.

Who are the speakers? Speakers will include:

  • John Becker, Florida Benchmarking Consortium
  • Lehn Benjamin, George Mason University
  • Cheryl Broom and Allen Lomax, Community Indicators Consortium
  • John Bryson, University of Minnesota
  • Paul Epstein, Epstein & Fass Associates
  • Ted Greenwood, Sloan Foundation
  • Jeremy Hall, University of Texas, Dallas
  • Harry Hatry, the Urban Institute
  • Alfred Ho, Indian University
  • Marc Holzer, National Center for Public Productivity, Rutgers University-Newark
  • Michael S. Levinson, City of Coral Springs, Florida
  • Gary VanLandingham, Florida Office of Program Policy Analysis and Government Accountability
  • Lyle Wray, Capitol Region Council of Governments

Cost: $150 per person

How to Join? This symposium is part of the American Society for Public Administration’s (ASPA) 2009 Annual Conference (March 20-24), which features over 80 panels and 20 practice-oriented workshops on public and nonprofit management. Visit http://www.aspanet.org/ or contact Judy Miller (jmiller@aspanet.org; 202-585-4306) for conference registration information. The $150 cost covers the registration for the first day of the ASPA conference, so there is no additional registration fee unless one stays for the rest of the conference.

For more information contact: Kaifeng Yang, Chair of CAP at kyang@fsu.edu

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